Here’s our schedule of upcoming events, webinars, conferences and speaking engagements.
Not all travel management companies are created equal when it comes supporting a fully inclusive travel programme.
Maiden Voyage supports a number of TMCs worldwide through employee training sessions, client briefings and masterclasses, thought-leadership, consultancy and research.
For those TMCs looking to take their inclusive traveller safety and wellbeing programmes to a deeper level, we provide a TMC accreditation programme.
Our accredited TMCs go through a comprehensive audit, vetting and education process, with ongoing back-up support so that they are always fully up to speed in order to cater to the specific needs of diverse traveller groups.
If diversity, equity and inclusion is important to your organisation, you will want to make sure that your travel programme and suppliers reflect these values.
If you’re on your ISO31030 Travel Risk Management Journey, look to see what tools and resources your TMC has at hand to support you.
If you’re about to enter a re-tendering process, remember to ask potential suppliers about:
- What they do to ensure the safety of lone travellers.
- Female & LGBTQ+ traveller safety.
- Regions that are legally or culturally hostile to the LGBTQ+ communities and how they support travellers heading there.
- How they ensure a seamless journey for disabled travellers and those with special requirements.
- How they address risks and concerns for business travellers travelling to regions that are ethnically diverse.
- How they keep their front-line staff up to date with the latest advice and research for diverse groups of business travellers.
- Their commitment to the ‘S’ in ESG.
- Their own internal diversity and inclusivity commitments.
- Whether they are a trusted Maiden Voyage partner.
Talk to us about becoming a certified Inclusive Traveller TMC or Partner Reseller.
What is Inclusive Guest Excellence? We believe it’s the commitment and ability of a hotel to provide exceptional service and experiences to all guests, regardless of their background, preferences, abilities, or identities by creating an environment where every guest feels welcome, respected, and valued.
That’s why we’re committed to working with hotels that are equally committed to inclusivity and guest safety. Whether you’re a lone traveller, a woman, a member of the LGBTQ+ or disabled traveller we want to know that you can sleep in welcoming and safe environment.
Hotels featured on this site have all undergone our Inclusive Guest Excellence Training programme with the last 13-months. The course involves from across the hotel including front desk, security, housekeeping, maintenance and concierge to ensure that the guest experience is inclusive, safe and welcoming.
In order to be further accredited, hotels need to provide us with additional evidence of specific security measures such as two independent locks on hotel doors, 24×7 manned reception, discretion when announcing room numbers and appropriate room allocation.
If you are looking for a property that is committed to providing an exceptional guest experience this is the place to start.
Interested in taking your guest experience to a new level of inclusivity excellence talk to us now to get you booked in.
In addition, Maiden Voyage can assesses your hotel for consideration for accreditation based on a number of safety inspection criteria. To be eligible for accreditation hotels must have two independent (separate) locks on each hotel door such as one of the following:
If you’d like to have us assess your property, please send us a photograph of your hotels bedroom door locks in the first instance to hotels@maiden-voyage.com